Hardware This service is provided as hardware after-sales support for a Site Data Logger (SDL). A contractual agreement is established between ZMS and ...
Player Tracking and Marketing solutions to ensure cashless solutions in a market-driven environment. Testing Tool solutions to assist manufacturers in developing gaming equipment that complies ...
A fully-fledged Technical Support Centre provides a world-class service to ensure effective delivery to the Industry. Direct ShareCall Support Line: 0861296653. Operations Support Management services body initiated to understand and satisfy ...
The South African LPM Industry The National Gambling Board provided for the introduction of a Central Electronic Monitoring System (CEMS) for limited payout machines (LPMs). A Service Level Contract (SLC) ...
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Hardware & Software Support
Hardware: This service is provided as hardware after-sales support for a Site Data Logger (SDL). A contractual agreement is established between ZMS and the client. ZMS endeavours to carry out the services to the client with reasonable skill and care in accordance within relevant service descriptions and target service levels. Software: This service is provided as software after-sales support for a Site Data Logger (SDL). A contractual agreement is established between ZMS and the ...
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The Central Electronic Monitoring System (CEMS)
The South African LPM Industry The National Gambling Board provided for the introduction of a Central Electronic Monitoring System (CEMS) for limited payout machines (LPMs). A Service Level Contract (SLC) was signed between the Board and Zonke Monitoring Systems to govern the provision of the CEMS and associated services. The core functions of the CEMS are to monitor and record gambling revenue, as well as prescribed significant events associated with a LPM that is made available for play to the public. ...
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Testing Tool Solutions
These solutions are available for manufacturer-specific testing to ensure accurate communications and reporting to CEMS in line with the Zonke-A (ZAP) protocol. TESTING TOOL 1 Testing Tool application simulates the behavior of the Central Electronic Monitoring System’s Site Data Logger hardware (SDL). This simulation programme (running as a Windows application on a PC) emulates the actual hardware with the following differences. Only one gaming machine may be connected to the PC via a COM port. The simulator is much more lenient with regard ...
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“New” PMI Solution
The Player Management Interface (PMI) was developed to add additional functionality to the existing system. The features to this module and hardware component are as follows: Graphical User Interface The older generation Smart Key Pad is replaced with a monitor, touch screen and card reader. The monitor is therefore now used to display existing and additional machine and site information relative the details on the ...
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