Overview
HARDWARE AND SOFTWARE MAINTENANCE AND SUPPLY
Hardware This service is provided as hardware after-sales support for a Site Data Logger (SDL). A contractual agreement is established between ZMS and the client. A maintenance support services contract is initiated where the client will accept and pay for the services in terms of the agreement. ZMS endeavours to [...]
[Read More]VALUE ADDED MODULES
Player Tracking and Marketing solutions to ensure cashless solutions in a market-driven environment. Testing Tool solutions to assist manufacturers in developing gaming equipment that complies with the CEMS. Online Analytical Processing solutions to assist users in analysing trends related to marketing and market related statistics. New Reporting services to assist [...]
[Read More]WORLD CLASS SERVICES
A fully-fledged Technical Support Centre provides a world-class service to ensure effective delivery to the Industry. Direct ShareCall Support Line: 0861296653. Operations Support Management services body initiated to understand and satisfy customer needs and provide effective operational support services to the industry. Professional Services which includes data-loss calculation and irregularity [...]
[Read More]THE CENTRAL ELECTRONIC MONITORING SYSTEM (CEMS)
The South African LPM Industry The National Gambling Board provided for the introduction of a Central Electronic Monitoring System (CEMS) for limited payout machines (LPMs). A Service Level Contract (SLC) was signed between the Board and Zonke Monitoring Systems to govern the provision of the CEMS and associated services. The [...]
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