Support Services
The Technical Support Centre performs the functions of the Helpdesk as defined in our Service Level Agreement set with the National Gambling Board of South Africa;
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recording, tracking, resolution management and reporting on problems, changes and service levels;
- providing advice and guidance in all aspects of the CEMS to users of the CEMS;
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providing assistance in interpreting user manuals and procedure documents; and
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providing periodic management information regarding performance against the SLC to the NGB.
Log a call with us:
Please enter your Full Name and your valid email address and request in order to log a call with the technical support centre.